<a target="_blank" href="https://lansa.com/blog/app-development/ecommerce-solutions/how-to-prepare-an-e-commerce-website-for-seasonal-overload/">Chatbot technology</a> refers to artificial intelligence systems designed to simulate human conversation, enhancing customer interaction across various platforms. These intelligent bots utilize natural language processing (NLP) to understand and respond to user queries in real time. By automating customer support, streamlining communication, and providing personalized experiences, chatbot technology significantly improves efficiency and engagement in businesses and everyday applications. For more information, visit Lansa.
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[**Chatbot technology**](https://lansa.com/blog/app-development/ecommerce-solutions/how-to-prepare-an-e-commerce-website-for-seasonal-overload/) refers to artificial intelligence systems designed to simulate human conversation, enhancing customer interaction across various platforms. These intelligent bots utilize natural language processing (NLP) to understand and respond to user queries in real time. By automating customer support, streamlining communication, and providing personalized experiences, chatbot technology significantly improves efficiency and engagement in businesses and everyday applications. For more information, visit Lansa.

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Chatbot Technology - An Overview | Lansa